In 5 years time online will account for 30% of sales says Uniqlo CEO

The transcript discusses the future of retail, focusing on the balance between physical and online sales. It projects that online sales could reach up to 30% in five years, emphasizing the importance of maintaining customer interest in physical stores. The necessity of book model stores having a clear purpose is highlighted, along with strategies to enhance customer shopping experiences in physical locations.

What does 'raison d'etre' mean in the context of retail stores?

How can retailers ensure customers visit their physical stores?