Robotic welcome: meet South Africa's hospitality bots

The video introduces Hotel Sky, highlighting its innovative use of chatbots and robots to enhance guest experiences. It covers breakfast timings, restaurant details, and the novelty of the system in South Africa. The chatbots and robots assist with minor tasks, reducing staff workload. The system's intelligence grows over time through a feedback loop, creating excitement among staff and guests.

How does the chatbot's personality impact guest interactions?

What opportunities does the innovation in hospitality provide for staff in South Africa?