Hudson's Bay CEO: Investing in Customer Experiences

The transcript discusses retail strategies focusing on customer experience, balancing online and physical store investments, and growth through acquisitions. It highlights the importance of adapting to external factors like politics and weather while maintaining a strong retail presence both online and offline.

What is the primary focus of the company during the holiday season?

How does the speaker view the impact of the Internet on retailing?

What investments is the company making to improve physical stores?

What challenges does the speaker mention regarding online and physical retail presence?

What factors does the speaker believe are beyond their control in the retail environment?