CFOs of AT&T, Salesforce and Estée Lauder on Crisis Management

The transcript covers how major companies like AT&T, Estee Lauder, and Salesforce adapted to the pandemic. Estee Lauder shifted focus to skincare and online sales, while Salesforce thrived with remote work, achieving cost savings and increased revenue. AT&T made operational changes, focusing on remote services and reevaluating retail and real estate strategies. The discussion also highlights management lessons learned, emphasizing the importance of adaptability, employee well-being, and strategic alignment during crises.

In what ways did companies pivot their sales strategies to accommodate online shopping?

How did companies utilize technology to enhance customer service during the pandemic?

What are the anticipated changes in the real estate footprint of companies post-pandemic?

What impact did the pandemic have on the makeup category, particularly lipstick sales?