Fostering a culture of innovtion

The video discusses the speaker's experience with innovation at Fitch during the 1980s. It highlights how going public transformed Fitch's business model and influenced the design industry. The video details innovative practices, such as intern and student programs, and emphasizes the importance of a supportive company culture that encourages learning from mistakes.

In what ways did the speaker believe the business transformed the design industry?

What role did research and insights play in the company's approach to client activities?