Chatbots for Beginners: A Complete Guide to Build Chatbots - Overview of Chatbots: Benefits of Chatbots

Chatbots for Beginners: A Complete Guide to Build Chatbots - Overview of Chatbots: Benefits of Chatbots

Assessment

Interactive Video

Information Technology (IT), Architecture, Business

University

Hard

Created by

Quizizz Content

FREE Resource

The video discusses the benefits of adopting chat bots, including personalized customer experiences, efficient staff onboarding, lead identification, standardized solutions, cost cutting, scalability, and 24/7 availability. Chat bots enhance customer interactions by tailoring experiences, freeing staff for more critical tasks, identifying potential sales leads, maintaining product standards, reducing staffing costs, and ensuring constant availability.

Read more

3 questions

Show all answers

1.

OPEN ENDED QUESTION

3 mins • 1 pt

What role do chat bots play in providing standardized solutions?

Evaluate responses using AI:

OFF

2.

OPEN ENDED QUESTION

3 mins • 1 pt

Discuss how chat bots can help in cost cutting for businesses.

Evaluate responses using AI:

OFF

3.

OPEN ENDED QUESTION

3 mins • 1 pt

What is the significance of 24/7 availability of chat bots?

Evaluate responses using AI:

OFF