Chatbots for Beginners: A Complete Guide to Build Chatbots - Overview of Chatbots: Self-Learning Chatbots

The video tutorial explains self-learning chat bots, which can learn from interactions. It provides an example of a chat bot handling a roaming inquiry, detailing how it classifies customer intent and interacts to provide a solution. The process involves using a text classifier to understand customer needs and asking follow-up questions until a satisfactory answer is given. The tutorial highlights the benefits of self-learning chat bots, such as increased freedom for customers to express their needs, making them a popular choice in intelligent systems today.

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