No penalties for ‘innocent’ tax errors, says HMRC boss

The video discusses HMRC's approach to confidentiality and public statements, especially concerning public figures like the Chancellor of the Exchequer. It explains HMRC's limited role in advising on public statements and the rare circumstances under which they might disclose information. The concept of carelessness in tax law is also covered, highlighting its impact on penalties and assessments.

How does HMRC differentiate between innocent errors and those resulting from carelessness?

What are the two occasions when HMRC would consider non-compliance as careless?