CLEAN : Travellers react to Thomas Cook bankruptcy in Manchester

The transcript describes a chaotic travel experience where passengers faced confusion due to a sudden airline receivership. Despite initial panic, the British Consulate arranged a charter flight to bring them home. The passengers reflect on the situation, acknowledging the efforts of the staff and the consulate in ensuring their safe return.

What happened when the screen went blank?

How did the staff respond to the situation described?

What was the situation regarding the flight mentioned in the text?

What was the outcome of the announcement made by the British Consulate?

Describe the experience of getting back home after the cruise.