VOICED : Smashing the glass ceiling at a Paris palace hotel

The video highlights the role of Sonia, a chief concierge at a prestigious Paris hotel, emphasizing her unique position as one of the few women in a traditionally male-dominated field. It discusses the gender dynamics in hospitality, where clients may prefer interacting with women for certain requests. The narrative also covers the broader trend of women breaking through the hospitality glass ceiling, with more women studying hospitality and rising to leadership roles, despite historical challenges.

Discuss the significance of Sonia being one of only two female chief concierges at Palace Hotels across France.

What does the phrase 'hospitality glass ceiling' refer to in the context of this text?