Conflict Management in Groups

The video tutorial discusses different types of conflict within groups: task, relationship, and process conflicts. It explores three perspectives on conflict management: traditional, human relations, and interactionist. The traditional view sees conflict as negative and to be avoided, while the human relations view considers it natural and manageable. The interactionist view deems conflict necessary for optimal group performance. The tutorial also distinguishes between functional conflict, which enhances group performance, and dysfunctional conflict, which is detrimental.

What distinguishes functional conflict from dysfunctional conflict?

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Why is focusing on functional conflict beneficial for a group?

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