Starbucks CEO Sees U.S. Sales at Pre-Covid Levels by March 2021

The transcript discusses Starbucks' response to the COVID-19 pandemic, focusing on health and safety, recovery strategies, and adapting to changing customer behaviors. It highlights the company's efforts to maintain trust and ensure safety while introducing new services like curbside pickup. The discussion also covers global recovery efforts, challenges, and the adaptation of store formats to meet evolving customer needs.

What principles did Starbucks set to guide their decisions during the pandemic?

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How did Starbucks provide economic certainty to their partners during the pandemic?

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What are the new service options Starbucks is introducing to enhance customer experience?

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How does Starbucks plan to navigate potential flare-ups of COVID-19 in different markets?

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In what ways is Starbucks adapting its service formats in response to COVID-19?

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What changes in customer behavior has Starbucks observed during the pandemic?

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What impact has the pandemic had on the types of products Starbucks is offering?

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