Turn your customers into ambassadors

Turn your customers into ambassadors

Assessment

Interactive Video

Business

University

Hard

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The video discusses the importance of understanding key clients and product differentiation to gain customer buy-in. It highlights a trip to Ghana, where clients experienced economic development and microfinance projects, linking their investments to real-world impacts. The video emphasizes creating ambassadors within client companies for long-term relationships and consultative selling, which is relationship-driven and beneficial for sustained business success.

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2 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What role do ambassadors play in long-term customer relationships according to the text?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

Explain the concept of consultative selling as described in the text.

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