Nirmalya Kumar: India's invisible innovation

The video explores India's rise as a global hub for software development and back office services, leading to a shift of white-collar jobs from the West. It questions whether India can also become a hub for innovation, challenging the notion that innovation is exclusive to the West. The research identifies four types of 'invisible innovation' in India, including business customer innovation, outsourcing, process innovation, and management innovation. The implications of this shift include a 'sinking skill ladder' and the 'browning' of top management teams. A case study of IBM illustrates these trends.

In what ways does the global delivery model represent a management innovation from India?

What does the term 'sinking skill ladder' refer to in the context of outsourcing?

What challenges does India face in maintaining its innovation engine according to the text?

How has IBM's employee distribution changed over the years, particularly between the U.S. and India?