Disrupting the Customer Experience

The panel discusses consumer tech, focusing on e-commerce strategies of Boxed and Zola. Che, CEO of Boxed, emphasizes discipline in product offerings, while Zola's approach to wedding registries is highlighted. Investor Naveen shares insights on investing in consumer tech, stressing the importance of focus and execution. The discussion covers challenges startups face and strategies for growth, with examples from successful companies like Google and Facebook.

What role does consumer behavior play in the investment decisions of tech companies?

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How do the panelists view the future of e-commerce in relation to consumer preferences?

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What are some key factors that contribute to the success of consumer-facing companies?

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In what ways do the panelists suggest startups can avoid failure?

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