Willis Towers Watson on Creating an Inclusive Environment

The video discusses the challenges and potential backlash faced by organizations in their diversity and inclusion (D&I) efforts. It highlights concerns about creating new inequities and the importance of effective change management. Examples are provided to illustrate the negative impact of poorly managed D&I initiatives. The video suggests strategies to improve D&I efforts, emphasizing the need for inclusive conversations and avoiding compulsory language. The goal is to ensure that D&I initiatives are beneficial for everyone and to accelerate progress by addressing concerns and gaining buy-in.

In what ways does the speaker suggest improving communication about diversity and inclusion?

What is the significance of including majority groups in diversity conversations according to the speaker?

What is the overall message the speaker wants to convey about the progress of diversity and inclusion?