What challenges did the airline face last summer regarding customer service?
KLM CEO: High-End Travel Roaring Back

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7 questions
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1.
OPEN ENDED QUESTION
3 mins • 1 pt
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2.
OPEN ENDED QUESTION
3 mins • 1 pt
How did the airline respond to the difficulties in staffing?
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3.
OPEN ENDED QUESTION
3 mins • 1 pt
What are the risk factors currently affecting airlines according to the text?
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4.
OPEN ENDED QUESTION
3 mins • 1 pt
What is the relationship between supply chain issues and airfare prices?
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5.
OPEN ENDED QUESTION
3 mins • 1 pt
How has corporate travel changed post-pandemic according to the discussion?
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6.
OPEN ENDED QUESTION
3 mins • 1 pt
What new products has the airline introduced to attract high-yield passengers?
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7.
OPEN ENDED QUESTION
3 mins • 1 pt
What steps is the government taking regarding airport capacity, and how might this affect airlines?
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