Boosting Emotional Intelligence

The video tutorial explores emotional intelligence, emphasizing understanding and managing emotions, recognizing biases, and interpreting body language. It includes strategies for coping with strong emotions and highlights the importance of patience and respect in communication. Role play exercises demonstrate practical applications of emotional intelligence in workplace scenarios.

Discuss the significance of body language in emotional intelligence.

How can one improve their emotional intelligence in a workplace setting?

What role does empathy play in understanding others' emotions?