VOICED: Metro Bank arrives on British high street

Metro Bank, the first new High Street bank in over a century, aims to revolutionize customer care by offering flexible banking options and extended hours. It caters to both people and pets, providing a unique customer experience. Despite the challenges faced by traditional banks, Metro Bank seeks to capitalize on public dissatisfaction and plans to expand significantly. However, convincing customers to switch banks remains a hurdle.

What is the main promise of Metro Bank regarding customer care?

How does Metro Bank plan to accommodate customers' needs compared to traditional banks?

What unique feature does Metro Bank offer for dogs?

What challenges does Metro Bank face in attracting customers from traditional banks?

What are Metro Bank's plans for expansion over the next decade?