Inside Coupang's AI-Powered Fulfillment Center

Coupang, a major player in South Korea's e-commerce market, is known for its AI-driven automation and extensive fulfillment centers. Despite financial challenges and significant investments, Coupang continues to expand its operations and workforce. The company differentiates itself with an end-to-end operational strategy, owning the entire e-commerce process. However, its global expansion faces stiff competition from established players like Amazon and Alibaba. Coupang's use of advanced technologies, such as vision-equipped forklifts, highlights its commitment to innovation.

How does Coupang's fulfillment center utilize technology to enhance efficiency?

What distinguishes Coupang's business model in the e-commerce market?

What is the significance of Coupang owning and operating the entire logistics process?

In what ways has Coupang's workforce changed due to automation?

What challenges does Coupang face in its plans for global expansion?