How to Create a Fair Workplace: Crash Course Business Soft Skills

The video discusses the importance of fairness in business, highlighting three types: outcome, procedural, and interactional fairness. Outcome fairness involves perceptions of deserved rewards, while procedural fairness focuses on unbiased decision-making processes. Interactional fairness emphasizes treating people with respect. The video also explores how fairness impacts trust and productivity in the workplace, and offers practical advice for ensuring fairness in organizational settings.

What role does procedural fairness play in decision-making?

What are the five features of a fair process mentioned in the text?

Describe the importance of interactional fairness in the workplace.

How can unfairness lead to counterproductive work behavior?