Handling Objections to the Sale [Sales Process Part 7 of 9]

Handling Objections to the Sale [Sales Process Part 7 of 9]

Assessment

Interactive Video

Business

12th Grade - University

Hard

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FREE Resource

The video tutorial emphasizes the importance of handling objections in sales. It introduces the concept of 'emptying the hopper' by addressing all objections to remove barriers to purchase. The tutorial categorizes objections into known, likely, and unknown, and suggests preparing for the first two. It highlights the 'feel, felt, found' framework and the use of third-party validation to enhance credibility. The tutorial advises maintaining a positive attitude, inviting objections, and using reference stories. It concludes with tips on remaining courteous and not criticizing competitors.

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7 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What is the golden rule with objections?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

How should you handle objections when they arise?

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3.

OPEN ENDED QUESTION

3 mins • 1 pt

What are the three types of objections mentioned?

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4.

OPEN ENDED QUESTION

3 mins • 1 pt

What should you do if the prospect is not happy with your response?

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5.

OPEN ENDED QUESTION

3 mins • 1 pt

What is the feel, felt, found framework?

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6.

OPEN ENDED QUESTION

3 mins • 1 pt

Why is third-party validation important in handling objections?

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7.

OPEN ENDED QUESTION

3 mins • 1 pt

How should you react to tough objections?

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