Petco CEO Says Customers Keep Coming Back

The video discusses the growth in pet ownership during COVID-19 and its sustainability. It highlights Petco's strategies to attract customers back to physical stores and enhance digital competitiveness. The omnichannel approach is emphasized, with a focus on customer retention and real estate strategies to optimize distribution and location advantages.

What are the expected long-term impacts of increased pet ownership on the pet care industry?

What role do pet care centers play in the e-commerce strategy of pet care businesses?

How are pet care businesses adapting to changes in real estate and location strategies?