India's Trash Tattlers

India faces a significant trash problem with waste being dumped in public spaces. To tackle this, cities are engaging citizens as whistleblowers using technology like WhatsApp to report violations. Navi Mumbai is actively using this approach with garbage nuisance squads, which has gained popularity among residents. However, over-reliance on whistleblowers can cause conflicts, and a cultural shift is needed to address the root of the problem.

What is the purpose of the WhatsApp help lines in Navi Mumbai?

What challenges do city officials face in changing the culture of dumping?