Chancellor says he respects Met Police investigation as he focuses on cost of living crisis

The video discusses a £15 billion support package aimed at helping vulnerable families with the cost of living. It addresses recent controversies involving fines, with a public apology issued. The announcement is timed with new information on energy bills, and the government reaffirms its commitment to support the British people during challenging times.

How does the speaker describe the support provided to households?

What promise did the speaker mention regarding the British people?