Why Customers Are Coming Back to McDonald's

Why Customers Are Coming Back to McDonald's

Assessment

Interactive Video

Business

University

Hard

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The video discusses McDonald's recent performance, highlighting its sales recovery and increased customer counts. Factors contributing to this success include improved food quality, strategic pricing, and value offerings like $1 drinks. The video also touches on McDonald's competition with healthier options like Panera and Chipotle, and how leadership under Steve Easterbrook has driven a successful turnaround by focusing on value and quality improvements.

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2 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What are some of the improvements McDonald's made to its menu?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

What does the text suggest about the perception of McDonald's food quality?

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