Categories of Manager Control

The video tutorial discusses management control, categorizing it into strategic and operational controls. Strategic controls focus on aligning tasks with organizational goals, while operational controls ensure operations meet standards. Control levels include feed forward, concurrent, and feedback, each with different proactive approaches. The video also contrasts outcome-focused and behavioral controls, and distinguishes between financial and non-financial controls, emphasizing performance metrics and adherence to standards.

How does the focus on outcomes differ from the focus on behaviors in management control?

What is the significance of financial versus non-financial measures in management control?