Child Tax Credit Rolls Out: Chicago Mom Says Money Will Help Pay Bills

The video discusses the financial challenges faced by families during the pandemic, highlighting Serena Sumrell's experience. It explains the child tax credit, which provides financial relief to eligible families, including undocumented individuals and grandparents caring for children. Financial navigators like Carolina Guzman assist families in understanding their eligibility. The video emphasizes the importance of utilizing available financial aid, especially as eviction moratoriums are lifted, to help families stay in their homes.

What role do financial navigators play in assisting families during the pandemic?

What is the purpose of the American family rescue plan mentioned in the text?