Rift between UK and Russia deepens following the poisoning of a former Russian spy.

The video discusses the nature of routine tasks and the importance of kindness in daily work. It highlights the unpredictability of routine calls and the significance of protecting the public. The video concludes with a reflection on the dedication required in such roles.

How does the speaker feel about the routine they mention?

What does the speaker mean by 'day in and day out'?

What does the speaker imply about the nature of their work?

What challenges does the speaker face when responding to calls?

What is the significance of protecting the public according to the speaker?