Discuss the implications of 'whatever crossword' in relation to service expectations.
Serb president visits Gracanica monastery in Kosovo

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1.
OPEN ENDED QUESTION
3 mins • 1 pt
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2.
OPEN ENDED QUESTION
3 mins • 1 pt
What does the term 'functional' imply in the context of service delivery?
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3.
OPEN ENDED QUESTION
3 mins • 1 pt
In what ways can a service be delivered without being pushed?
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4.
OPEN ENDED QUESTION
3 mins • 1 pt
What role does Rihanna play in the context of service quality?
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5.
OPEN ENDED QUESTION
3 mins • 1 pt
How can quality of service be measured in a practical scenario?
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