Airbnb's Lehane on Growth, West Bank Listings and Forced Arbitration

Airbnb's Lehane on Growth, West Bank Listings and Forced Arbitration

Assessment

Interactive Video

Business, Social Studies

University

Hard

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FREE Resource

The transcript covers Airbnb's response to California fires, highlighting the community's role in providing shelter to displaced individuals. It discusses Airbnb's growth, particularly in China, and the challenges faced, including leadership changes. The company addresses controversial listings in the West Bank, emphasizing a thoughtful decision-making process. Airbnb's search for a new CFO and its commitment to ending forced arbitration for discrimination are also discussed. Finally, the transcript touches on crisis management, using Facebook as a context for discussing mission and values.

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3 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What framework did Airbnb use to decide on the removal of listings in the West Bank?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

What are the key values that Airbnb aims to uphold in its community model?

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3.

OPEN ENDED QUESTION

3 mins • 1 pt

How does Airbnb plan to handle discrimination issues between hosts and guests?

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