Design Microservices Architecture with Patterns and Principles - Problem: Chat with Support Agent to Answer Customer Que

The video addresses a problem in an ecommerce application requiring real-time two-way communication for customer support chat. It reviews the current architecture using microserver communications and various API designs. The business problem involves enabling chat with support agents to answer customer queries in real-time. The proposed solution is to implement WebSocket APIs to facilitate this communication effectively.

What are the main types of API designs covered in the text?

What problem arises from the business teams regarding customer queries?

Describe the example use case mentioned in the text regarding customer preferences.

What is the significance of websocket APIs in the context of the ecommerce application?

How can real-time two-way communication be implemented in the ecommerce application?