Zendesk CEO: How We Prevent Security Breaches

The transcript discusses Zendesk's value proposition in modernizing customer service by making it proactive and empowering. It addresses a past security breach and the company's transparent response. The speaker also shares insights on moving from Copenhagen to San Francisco, highlighting the benefits of Silicon Valley's startup culture and talent pool.

How does Zendesk empower customers and improve their experience?

What factors make San Francisco a better place for startups according to the speaker?