Lottery winners say thank you to carers

The transcript expresses deep gratitude for the hard work and dedication shown by individuals in caring for grandparents and relatives. It highlights the importance of open centers for community support and acknowledges the surprise and appreciation felt from unexpected gestures. The community's recognition and appreciation are emphasized, showcasing the value of being acknowledged by both carers and the wider community.

In what ways does the speaker express their surprise?

What does the speaker mean by 'it's nice to be appreciated'?