William and Catherine meeting NHS 111 call centre workers

The video tutorial discusses various roles in health advisory, focusing on governance, clinical leadership, and workforce representation in Southeast London. It highlights the challenges of scheduling services amidst high demand and the importance of effectively handling patient calls and concerns. The tutorial provides insights into the experiences of healthcare professionals and their impact on patient care.

How many people are represented by the services mentioned in the text?

What feelings are associated with the role of picking up the phone as described in the text?