Shops not that busy for last Saturday before Xmas

The video discusses the day before Christmas Eve, expected to be the busiest shopping day of the year. Despite the rain, the shopping experience was not as hectic as anticipated. The car park and roads were relatively quiet, contrary to expectations. The peak shopping hour between 2:00 and 3:00 PM was highlighted, with observations on the actual busyness of the period.

What observations were made about the car park and roads?

How does the speaker feel about the current shopping situation compared to expectations?