United Airlines Eliminates Ticket-Change Fees

United Airlines Eliminates Ticket-Change Fees

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Architecture

University

Hard

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United Airlines has introduced a new policy allowing domestic economy and premium ticket holders to change flights without penalties. This move aims to boost ticket sales amid the ongoing COVID-19 pandemic, which has severely impacted the travel industry. United also plans to furlough nearly 3,000 pilots after government aid ends in September. Last year, U.S. airlines earned nearly $3 billion from ticket change and cancellation fees.

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2 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What significant action did United announce regarding its pilots?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

What financial impact did US airlines experience from ticket change and cancellation fees last year?

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OFF