Pandemic Complicates Some Medicare 'Plan B' Applications

The coronavirus pandemic has heightened anxiety among seniors applying for Medicare Part B due to Social Security office closures, leading to long phone wait times and a push for online applications. Despite increased digital connectivity, a digital divide persists, complicating the application process. Seniors face risks of coverage gaps and penalties if they delay applications. Advocacy groups highlight unnecessary administrative barriers and lack of information, though some signature requirements have been waived during the pandemic.

In what ways has the digital divide impacted seniors' ability to apply for Medicare during the pandemic?

What measures have been taken by Social Security to assist seniors with the application process during the pandemic?