How Indochino Apparel Finds Growth in Experience Retail

How Indochino Apparel Finds Growth in Experience Retail

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Interactive Video

Business, Information Technology (IT), Architecture

University

Hard

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Indochino has transitioned from an online-only brand to an omnichannel brand with 45 showrooms across North America, focusing on an experience-based model. The company differentiates itself by using showrooms instead of traditional stores, offering appointment-based services, and maintaining virtual inventory. Indochino's partnership with a major Chinese manufacturer helps mitigate risks from US-China trade disputes. The company boasts a high repeat purchase rate, contributing to its rapid growth and sustainable business model.

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2 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

How does Indochino manage its inventory and production in relation to US-China trade disputes?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

What percentage of Indochino's purchases come from repeat customers, and why is this significant?

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