Micro-LAM Technologies

The video discusses Microlam Tech's innovative approach using a patented process that combines diamond cutting and laser heating to improve machining efficiency. The speaker emphasizes the importance of customer engagement and feedback, sharing experiences from engineering and business roles to enhance strategic planning. The I Corps program's impact on transitioning from lab work to customer interaction is highlighted, showcasing the value of understanding customer needs for business success.

What was the major change that resulted from the I Corps program?

Why is customer feedback considered vital for the business according to the speaker?