NatWest glitch Causes Customer Frustration

NatWest glitch Causes Customer Frustration

Assessment

Interactive Video

Business

University

Hard

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The video discusses the financial challenges faced by an online marketing company due to glitches at NatWest, which have left the company's bank account showing a zero balance despite having funds. The company is unable to pay bills and suppliers, leading to a financial limbo. The boss, Jonathan Holton, plans to use personal funds temporarily to manage the situation until the issue is resolved.

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2 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What does the bank account currently read, and what is the actual situation?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

What sentiments are echoed on the NatWest website regarding the situation?

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