NatWest glitch Causes Customer Frustration

The video discusses the financial challenges faced by an online marketing company due to glitches at NatWest, which have left the company's bank account showing a zero balance despite having funds. The company is unable to pay bills and suppliers, leading to a financial limbo. The boss, Jonathan Holton, plans to use personal funds temporarily to manage the situation until the issue is resolved.

What does the bank account currently read, and what is the actual situation?

What sentiments are echoed on the NatWest website regarding the situation?