Cognitive Dissonance and Attitude-Behavior Relationships

The video explores the relationship between attitudes and behavior, focusing on cognitive dissonance, which is the discomfort from inconsistencies between attitudes or between attitudes and behavior. It discusses how individuals strive for consistency and the methods they use to reduce dissonance, such as altering attitudes or behaviors. The video also highlights research on workplace attitudes, factors influencing dissonance reduction, and the impact of social pressures. It concludes with the importance of memory and personal experience in predicting behavior.

What was the early assumption about the relationship between attitudes and behavior?

• They are causally related.

• They are inversely related.

• They are identical.

• They are unrelated.

What is cognitive dissonance?

• A complete change in behavior.

• A state of harmony between attitudes and behavior.

• A mismatch between attitudes and behavior.

• A strong alignment of attitudes.

How do people typically respond to cognitive dissonance?

• They accept it as normal.

• They ignore it.

• They increase the dissonance.

• They try to reduce it.

What effect does discussing emotionally challenging work events have on employees?

• It makes them indifferent.

• It has no effect.

• It worsens their attitudes.

• It improves their attitudes.

Which factor does NOT influence the desire to reduce dissonance?

• Social pressures.

• Degree of control.

• Importance of the elements.

• Weather conditions.

When are individuals more motivated to reduce dissonance?

• When attitudes are trivial.

• When dissonance is uncontrollable.

• When attitudes are important.

• When dissonance is ignored.

What do important attitudes reflect?

• Fundamental values.

• Random thoughts.

• Temporary feelings.

• External influences.

What tends to happen when social pressures are strong?

• Attitudes and behaviors align perfectly.

• Attitudes become irrelevant.

• Discrepancies between attitudes and behaviors occur.

• Behaviors are unaffected.

Which attitudes are more likely to predict behavior?

• Attitudes that are never discussed.

• Attitudes frequently expressed and easily accessed.

• Attitudes that are easily forgotten.

• Attitudes that are rarely expressed.

When is the attitude-behavior relationship stronger?

• When there is direct personal experience.

• When personal experience is irrelevant.

• When there is no personal experience.

• When personal experience is indirect.