Problem-Solving Techniques and Methods

The video tutorial introduces the concept of problem-solving, defining what constitutes a problem in cognitive psychology. It distinguishes between well-defined and ill-defined problems, providing examples of each. The tutorial outlines the mental processes involved in problem-solving, such as recognizing and representing problems, gathering information, and describing the problem. It then explains four techniques for solving problems: algorithms, heuristics, trial and error, and insights, highlighting their advantages and limitations.

What is a well-defined problem?

• A problem that is impossible to solve

• A problem that requires guessing

• A problem with no solution

• A problem with a clear solution

Which of the following is NOT a mental process involved in problem-solving?

• Ignoring the problem

• Gathering relevant information

• Describing the problem

• Recognizing a problem

What is the first step in the mental process of problem-solving?

• Describing the problem

• Gathering information

• Recognizing the problem

• Representing the problem in memory

What is the main characteristic of an algorithm in problem-solving?

• It is the fastest method

• It involves guessing

• It is based on intuition

• It guarantees a solution

How does the heuristic technique differ from algorithms?

• Heuristics guarantee a solution

• Heuristics are faster but may not guarantee a solution

• Heuristics involve no thinking

• Heuristics are slower and guarantee a solution

Which problem-solving technique involves using a step-by-step procedure?

• Insights

• Heuristic

• Algorithm

• Trial and Error

In which situation is the trial and error technique most useful?

• When there are unlimited options

• When there are limited options

• When a solution is guaranteed

• When no solution is possible

What is a key feature of the trial and error method?

• It relies on past experiences

• It involves systematic testing

• It guarantees a solution

• It involves random guessing

What does the insights technique rely on?

• Ignoring the problem

• Random guessing

• Systematic testing

• Past experiences

Which technique is best when you have solved similar problems before?

• Heuristic

• Trial and Error

• Algorithm

• Insights