Walmart and Walgreens CIOs Discuss Their Role As a Business Leader

The video discusses how leaders from Walgreens and Walmart have adapted to multiple crises, focusing on digital transformation and customer-centric strategies. Both companies accelerated their digital initiatives due to COVID-19, emphasizing safety and convenience. Leadership styles evolved to support virtual work and rapid delivery of services. Challenges included maintaining focus on long-term goals while addressing immediate needs. The discussion also covers global strategies and the enduring changes in customer behavior and work environments.

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