Salesforce Platform App Builder Certification Training - Workflow

The video tutorial explains Salesforce Workflow, an automation tool for business processes. It highlights the benefits of automation, such as improved data quality, efficiency, and cost reduction. The tutorial covers different workflow actions like email alerts and field updates, and explains the components and evaluation criteria of workflow rules. It also discusses immediate and time-triggered actions, providing insights into how workflows can automate tasks and improve business operations.

What new insight or understanding did you gain from this video?