How to Do a Performance Turnaround - 6-step process [Feedback Challenges]

The video outlines a six-step process to improve poor performance. It begins with gathering evidence and identifying themes, followed by prioritizing critical issues. Feedback is then given in a factual, blame-free manner, and the recipient's response is listened to. The focus shifts to encouraging future-oriented improvement ideas, allowing for experimentation and learning from mistakes. Finally, the process involves following up to monitor changes and provide continuous feedback.

What new insight or understanding did you gain from this video?