How to Do a Performance Turnaround - 6-step process [Feedback Challenges]

The video outlines a six-step process to improve poor performance. It begins with gathering evidence and identifying themes, followed by prioritizing critical issues. Feedback is then given in a factual, blame-free manner, and the recipient's response is listened to. The focus shifts to encouraging future-oriented improvement ideas, allowing for experimentation and learning from mistakes. Finally, the process involves following up to monitor changes and provide continuous feedback.

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