What is Psychological Safety? ...and Why Does it Matter?

The video discusses psychological safety, a concept where team members feel safe to take interpersonal risks without fear of humiliation or punishment. It traces the history from Carl Rogers to Amy Edmondson, who developed a method to measure it. The video outlines strategies to foster psychological safety, such as acknowledging fallibility, modeling curiosity, and framing work as a learning process. It highlights the benefits, including increased innovation, engagement, and productivity.

What new insight or understanding did you gain from this video?