Either manage people out or manage people up

The video discusses strategies for managing people by either improving their performance or letting them go. It emphasizes understanding the reasons behind difficult behavior, such as being under or over-challenged, and the importance of clear communication about unacceptable behavior. The speaker, who is also a general practitioner, highlights the transferable skills between coaching in healthcare and workplace management, focusing on personal development and achieving new goals.

What new insight or understanding did you gain from this video?