Ulster Bank to Reimburse Customers by 20 Pounds

Ulster Bank to Reimburse Customers by 20 Pounds

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Interactive Video

Business

University

Hard

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Ulster Bank faced a major computer glitch affecting 600,000 customers in Ireland. Compensation was offered, but many customers were dissatisfied, calling the £20 payment insufficient. Criticism was widespread, with some customers considering switching banks. Ulster Bank's CEO expressed confidence in the compensation package, while competitor banks offered incentives to attract customers. Consumer groups advised those not compensated to seek redress.

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3 mins • 1 pt

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