Incarcerated people face heightened costs to communicate with families

The video discusses the issue of overcharging for phone calls in prisons, highlighting the financial burden on families. Despite new laws capping call prices, costs for other communication services remain high. The importance of maintaining contact for better outcomes and reduced recidivism is emphasized. Current and future regulations aim to address these issues, but challenges persist with unregulated services like video calls and electronic messaging.

What new insight or understanding did you gain from this video?